Terms of Sale

Effective date: 9/1/26

These Terms of Sale govern purchases made through Kenji Lopez-Alt Shop at shop.kenjilopezalt.com, in addition to the general Terms of Use.

1. Order Acceptance

Your order is an offer to purchase. We may accept or decline any order for any reason, including suspected fraud, unavailability of a product, or an error in pricing or product description. If we cancel an order after payment has been captured, we will issue a full refund.

2. Pricing

  • All prices are listed in USD unless otherwise noted, and do not include applicable sales tax, duties, or Import Charges for international orders.

  • We make reasonable efforts to ensure pricing accuracy, but errors may occur. If a product's listed price is incorrect due to a typographical, technical, or pricing error, we reserve the right to cancel the order and refund any payment made, or to contact you to confirm whether you'd like to proceed at the correct price.

  • We may change prices at any time, but changes will not affect orders already confirmed.

3. Payment

Payment is processed at the time of purchase through our third-party payment processor(s). By submitting payment information, you represent that you are authorized to use the payment method provided.

4. Order Cancellation

You may request cancellation of an item by emailing shop@kenjilopezalt.com. We will attempt to support your request. Once an order has entered production, it is subject to our Return & Refund Policy rather than cancellation.

5. Product Descriptions

We attempt to describe and display products, including cookware and kitchen tools, as accurately as possible, but we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free.

6. Title and Risk of Loss

Title and risk of loss for products pass to you upon our delivery to the shipping carrier, except where applicable consumer-protection law provides otherwise.

7. Governing Law

These Terms of Sale are governed by the laws of the State of Washington, consistent with the governing law provision in our Terms of Use.