Shipping policy

Effective date: 9/1/26

This policy explains how we ship orders placed through Kenji Lopez-Alt Shop, both within the United States and internationally.

1. Order Processing

Orders are typically processed within 2-5 business days of purchase, excluding weekends and holidays. You will receive a shipping confirmation email with tracking information once your order ships.

2. Domestic Shipping (United States)

Printful selects the carriers and are generally shipped within 8 days of ordering. Delivery estimates are provided by our carriers and are not guaranteed.

3. Delivery Time Variance by Region

Because delivery estimates depend on the destination country's customs process and local carrier network, actual delivery times may vary significantly by region. Tracking will be provided by Printful at the time of shipping.

4. Lost or Delayed Packages

If your tracking shows no movement for an extended period, or your package appears lost, contact us at shop@kenjilopezalt.com.

5. Shipping Address Accuracy

You are responsible for providing an accurate shipping address. We are not responsible for orders delayed, lost, or undeliverable due to an incorrect address provided at checkout.

6. Contact Us

Questions about shipping can be sent to shop@kenjilopezalt.com.